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Shipping Notes

FREE GROUND SHIPPING On Curtains, Track & Hardware Orders

Receive Free Ground Shipping with $50 minimum curtains, track & hardware orders. Free shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Most products are shipped out of our warehouse, the remainder directly from the manufacturer. Delivery days provided by the shipping calculator are just an ESTIMATE based on current stock availability.

NOTE: FEDEX/UPS SHIPPING

Free shipping only applies to FEDEX Home Delivery, FEDEX Ground, and UPS Ground shipping options.

NOTE: No Free USPS Shipping

If order is received after 1:00PM Central, your order will ship the following business day.

 

ORDERS WILL BE DELIVERED MONDAY-SATURDAY. OUR CARRIERS DO NOT DELIVER ON SUNDAYS.

Standard Shipping Notes

NOTE: USPS SHIPPING
If order is received after 1:00PM Central, your order will ship the following business day.

NOTE: FEDEX/UPS SHIPPING

When an Express shipping option is selected, weekends do not count as days of delivery.PLEASE NOTE:

There is no expedited shipping outside the 48 states. We do not offer Two Day or Next Day delivery to Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands and Military bases.
Two Day and Next Day orders must be submitted by 1:00 PM Central. If the order is placed before 1:00 Central then you can use the chart above to see when it will arrive. If the order is placed after 1:00 EST then add one additional day.
We do not ship on holidays such as New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
We cannot guarantee delivery dates will be met for expedited shipping methods on clearance merchandise because clearance merchandise is in very limited supply and it may take additional days to process and ship.

UNITED STATES (48 CONTIGUOUS STATES)

We strive to get your merchandise to you as quickly as possible. Most orders are shipped the next business day after they are placed. We ship all orders in the continental US via UPS FedEx or USPS. Orders arrive within 3-7 business days unless Two Day or Next Day shipping was selected.

HAWAII AND ALASKA CUSTOMERS

Items going to Hawaii and Alaska are shipped via UPS Air and arrive within 7 business days.

MILITARY/AIR FORCE BASE CUSTOMERS

Your order will ship via United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

SHIPPING PROCEDURES

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the UPS or FedEx tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders.

SHIPPING IN MULTIPLE PACKAGES

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

TRACKING YOUR ORDER

There are three easy ways to track your order:
Click on the Order Tracking link in the footer of each page. You will need your order number, billing last name and billing zip code.
Log in to My Account and go to the My Orders section. From there you will be able to choose which order you'd like to view and you will have an option to track the order.

You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the UPS or FedEx tracking number.

DELIVERING YOUR PACKAGE

We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.

Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).

Most items are available to ship in 1-2 business days unless otherwise noted.